Karir Market Executive (Yogyakarta) tiket.com

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Job Description

  • Pro-active communication with partners in your area by telephone and by internal messaging to assist with tiket.com business;
  • Responsible for partners account where you are the first point of contact, answering questions and following up when needed;
  • Responsible for maintaining a relationship with the accommodation partners (i.e. performance call, availability, and registering new properties)
  • Have knowledge on tiket.com products so that their benefits and usage can be explained to Partners;
  • Identify opportunities that will help improve tiket.com business by using our tools.
  • Help to identify new potential partner leads and pass these leads on for further follow-up;
  • Responsible for taking Customer Service escalations that relate to their managed portfolio and solving these in the most efficient manner for the business, partner, and customer.
  • Support the organization of events and administrative tasks such for partners and teams. Also expected to attend and participate in the partner events for their managed portfolio.

Qualifications

  • Languages: English and mandarin or English and Japanese written and verbal will be an advantage
  • Strong and engaging communication skills
  • Work independently and focus
  • Have a strong administrative skill
  • Solution-oriented and results-driven
  • Ability to influence partners over the phone to implement suggestions;
  • Strong work ethic; self-directed and resourceful
  • Proactive, flexible and capable of working independently as well as working in a team
  • Ability to prioritize own workload and efficiently manage their time
  • Eye for accuracy and ability to be analytical

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