PT. Topasia International Logistik membuka lowongan Customer Service – Marketing Supervisor (Export & Import)

PT. Topasia International Logistik saat ini membuka lowongan kerja untuk posisi sebagai Customer Service dan Marketing Supervisor (Export & Import).

Ringkasan

Tingkat Pendidikan: D3, S1
Gender: Pria/Wanita
Status Kerja: Full Time
Besaran Gaji: Kompetitif
Batas Lamaran: 31 Juli 2020
Lokasi Kerja: Jl. Raya Gading Bukit Indah Blok N-20, Klp. Gading Bar., Kec. Klp. Gading, Jakarta Utara, DKI Jakarta – 14240

Syarat Pekerjaan

Customer Service:

• Provide the best service to customers
• Renew ship schedule per week
• Confirm trucking & customer requirements for container arrangements
• Make the actual data to be sent to consignee
• Prepare service reports by collecting and analyzing customer information
• Recommend services to management by collecting customer information and analyzing customer needs
• Maintain customer accounts by recording account information
• Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem,
• selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution
• Keep the records of customers interactions, process customer accounts and file documents
• Excellent communication and preparation skills
• Ability to multi-task, detail, prioritize and manage time effectively

Marketing Supervisor (Export & Import):

• Male/female, min. 35 years old
• Min. 8 years working experience in Shipping Line
• Understand about shipping lines Southeast Asia, USA & Europe
• Understand export and import
• Negotiating shipping rates with carriers, shipping lines or airlines
• Maintaining reguler contact with carriers, shipping lines or airlines
• Providing responsive customer service and resolving client issues quickly and efficiently
• Managing daily shipping arrangement
• Good proficiency in English both spekaing and writing
• Having a good communication skills
• Think wisely to make a decision
• Meeting or exceeding all performance goals
• Work close with operations and CS team smooth and efficient
• Creativity, good organization and planning skills

Kirim Lamaran

Email: recruitment.tal@topasia.id
Alamat: Jl. Raya Gading Bukit Indah Blok N-20, Klp. Gading Bar., Kec. Klp. Gading, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14240