Lowongan Production Support Specialist Jenius

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JENIUS – Production Support Specialist

South Jakarta, IndonesiaFull time

Job Description

  • Provide technical and operations support to customers and internal development teams
  • Organize multiple production issues, customer requests and inquiries to ensure customer satisfaction
  • Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues.
  • Provide a concrete explanation of resolutions to issues.

Minimum Qualifications

  • Operations and Infrastructure support for Java, API, Web services based applications is a must
  • Good understanding of end-to-end infrastructure components viz. load balancers, GTMs, LTMs, HA Proxies, Web and Application Servers, Database servers
  • Proficiency in capturing and analysis of systems performance attributes such as response time, throughput, garbage collection analysis and so forth
  • Ability to create basic Bash scripting as needed
  • Proficient in GNU/Linux environment
  • Background in on premise infrastructure and virtualization and provisioning.
  • Good knowledge and experience of CI/CD tools like Jenkins, Selenium
  • Ability to provide technical and operations support to customers and internal development teams
  • Understanding of cloud based infrastructure deployments (IAAS, PAAS, SAAS)
  • Feel and demonstrate accountability and responsibility
  • Work to ensure that customer satisfaction is always our highest priority
  • Should have minimum 3-4 years of experience
  • Good communication skills
  • MUST BE WILLING to work in shifts 24×7, including weekend and holidays
Baca   Indonesia Graduate Opportunities 2019-2020

Jobs Summary

Job level :  Associate / Supervisor
Job category :  IT and Software
Educational requirement : Bachelor’s degree graduate
Recruiter response to application : Once in a while
Office Address :  Jalan Dr.Ide Anak Agung Gde Agung, South Jakarta, DKI Jakarta, Indonesia

Baca   IT Consumer Manager (Digital/Commerce) Sampoerna

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